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Terms & Conditions

Regional Compliance Note: These rules adhere to the Interactive Gambling Act 2001 (Cth) and the National Consumer Protection Framework for Online Wagering in Australia.

Bonus Terms

Bonus Activation and Wagering Requirements

  1. Activation: Bonuses must be claimed as per the instructions on bitkingzz.com and may require acceptance within a specified period or activation code use.
  2. Wagering Conditions: All bonuses are subject to specific wagering requirements, typically requiring the bonus amount to be wagered a stated number of times (e.g., 40x) before withdrawal. Wagering must be completed within the timeframe set out in each promotion, not to exceed 30 days from activation unless stated otherwise.
  3. Game Contributions: Not all games contribute equally to wagering requirements. Some games may be excluded entirely. Details are specified for each promotion.
  4. Prohibited Actions: Bets placed that are minimal risk (e.g., betting both outcomes) or use of bonus funds to circumvent restrictions are not allowed and will result in bonus forfeiture.
  5. Promotion Stacking: Combining multiple active promotions simultaneously is prohibited unless explicitly allowed within the specific terms of each offer.
  6. Responsible Gambling: The Operator enforces bonus offers in line with Australian laws on fair marketing and consumer protection, including the right to limit, withhold, or remove bonuses in the case of suspected abuse.

Regional Compliance Note: In accordance with AU advertising codes and the Interactive Gambling Act, bonus offers cannot mislead or target vulnerable individuals.

Payments & Withdrawals

Deposit and Withdrawal Methods

  • Supported Methods: Deposits and withdrawals are available via approved credit/debit cards, e-wallets, and select cryptocurrencies. Current supported options are listed on bitkingzz.com and may change subject to regulatory or service provider updates.
  • Limits and Fees: Each payment method sets its own minimum and maximum transaction limits. The Operator may apply additional limits and reserves the right to charge processing fees, clearly disclosed before confirmation.
  • Processing Times: Deposits are generally processed instantly. Withdrawals are subject to KYC verification and processed within 1-5 business days after approval. Cryptocurrency withdrawals may experience additional blockchain confirmation delays.
  • Anti-Fraud and KYC: Withdrawals may only be made to accounts and payment instruments registered in the User's name and subject to additional KYC checks at any time, as required under AU AML/CTF legislation.
  • Refunds and Bonus Credits: Refunds of bets or bonuses are only permitted in the event of a technical system failure, regulatory violation, or manifest error. The Operator reserves sole discretion in these matters.

Regional Compliance Note: bitkingzz.com enforces strict AML/CTF obligations, including account monitoring and mandatory reporting as per AU law.

Limitation of Liability

  • Fairness and Accuracy: The Operator is committed to offering fair and accurate gaming outcomes, with all games using certified random number generators or regulated live feeds. However, play is at your own risk.
  • Exclusion of Liability: To the extent permitted by Australian law, the Operator will not be liable for any loss incurred as a result of technical failures, device or internet interruptions, system errors, or unauthorised access to User accounts.
  • Maximum Compensation: Any liability for losses or damages arising from the use of bitkingzz.com is strictly limited to the amount of the individual bet or wager involved in the disputed transaction.
  • Consumer Rights: Nothing in these Terms restricts statutory rights provided to Users under the Australian Consumer Law.

Intellectual Property Rights

  • Ownership: All content, software, game assets, trademarks, and domain names displayed on bitkingzz.com are the exclusive property of Dama N.V. or its licensors and are protected by applicable copyright and intellectual property laws.
  • Restricted Use: Users may only access and use the website for personal, non-commercial purposes in accordance with these Terms. Copying, reproducing, publishing, or distributing any content without express prior written consent from the Operator is strictly prohibited.
  • Third-Party Material: Use of third-party content (including licensed games and logos) is under agreement with the relevant rights holders. Unauthorised use is strictly prohibited.

Privacy & Data Protection

All User information is handled in accordance with our Privacy Policy. Personal data is processed in accordance with the Australian Privacy Act 1988 (Cth), AML/CTF obligations, and other applicable laws. Users consent to KYC and monitoring processes necessary for compliance and security.

Changes to Terms

  • Amendment Procedure: The Operator may revise these Terms at any time, effective upon posting on bitkingzz.com and notification via prominent website banner and/or user email where applicable.
  • User Notification: Users will be informed of material changes no less than 7 days in advance, except when immediate compliance is required by law.
  • Opt-Out: If you do not accept any updated Terms, your sole remedy is to cease using the website and close your account in accordance with account termination procedures.

Termination & Suspension

  1. Grounds for Suspension/Termination: The Operator may temporarily or permanently suspend or close User accounts for reasons including suspected fraud, breach of these Terms, abuse of bonuses, failure to meet KYC requirements, or as required by law.
  2. Procedure and Notification: Users will be notified via email (to the address on file) regarding any suspension or closure, with reasons stated and, where appropriate, the steps required to resolve the matter.
  3. Return of Funds: Upon closure, any balance (less bonuses and amounts subject to investigation) will be returned using the User's chosen withdrawal method, subject to successful KYC verification and anti-money laundering review.
  4. Appeal and Dispute: Users may contest suspension or closure by contacting the support team, who will review the matter in accordance with internal policies and regulatory obligations.

Regional Compliance Note: Procedures comply with AU industry standards, including fair notice and responsible gambling requirements.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by and construed in accordance with the laws of Curaçao, subject to the mandatory protections afforded to Australian players under the Interactive Gambling Act and relevant state regulations.
  • Dispute Resolution: In the event of a dispute, Users should first contact customer support. If not resolved, matters may be escalated to arbitration under Curaçao law or submitted to the courts of Curaçao. AU consumers retain the right to pursue remedies through relevant Australian consumer protection bodies where applicable.

Contact Information

All communications should be directed to the support or general email address provided above. For legal notices, please include your full name, registered account email (if applicable), and a clear description of your query or concern.